Frequently Asked Questions (Help)
Hopkicks has been Pakistan’s top sneaker store since 2016, offering high-quality sneakers locally and internationally. We serve customers in Pakistan, the USA, UK, Germany, and across Europe. Our sneakers, originally valued between $500 and $15,000+, are nearly impossible to find at our prices. We continuously improve our batches to ensure premium quality.
Ordering & Shipping
Do you ship nationwide?
Yes! We deliver across Pakistan within 1-2 working days.
We use multiple courier partners, to avail fast delivery, please opt for Bank transfer option for Payment!
Do you ship internationally?
Yes, visit Hopbasics for global orders.
What are the delivery charges?
Free shipping on orders over PKR 3500 within Pakistan.
Charges apply to orders below PKR 250.
International shipping fees depend on weight and destination.
How can I track my order?
We provide a tracking ID after dispatch.
Returns & Exchanges
Do you accept returns or exchanges?
Yes, within 7-10 days, if the product is in Same condition. You’ll receive a 100% refund.
Any return exceptions?
Sale/discounted items can only be exchanged with a PKR 500 fee.
Wrong size orders require return shipping payment.
Quality issues? We issue a full refund.
Payment Methods
Which payment methods do you accept?
Pakistan: Cash on Delivery (COD), Bank Transfer, Easypaisa/Jazzcash.
International: Direct Bank Transfer, Western Union.
Preorders
How long do preorders take?
Fastest Delivery method will take 10-20 days.
Normal Delivery will take 2-3 Months.
(Timeline of delivery may vary depending on the Country's Security & Economic conditions)
How does the preorder process work?
Drop your desired product on our whatsapp (+923130056265) with title required on PreOrder.
Choose a quality range:
Min: PKR 15000-30,000
Mid: PKR 30,000-65,000
High: PKR 65,000+
we will provide exact price with delivery charges within 3-5 working days.
50% advance payment confirms your order.
A video confirmation is sent before shipping.
Preorders are recommended only if you have no urgent time constraints.
Additional Information
Can I visit Hopkicks in person?
We are an online & Retail Store. Yes our outlet can be visited. We are located in I-11/3 Islamabad.
How can I contact Hopkicks?
WhatsApp / Call: +92 313 0056265 (10 AM - 11:59 PM)
Email: [email protected]
Social Media: Insta(Hopkicks16) ,
How does Hopkicks compare to regular market sneakers?
Our sneakers feature premium materials, precision design, and authentic sneaker technology, unlike standard market versions that compromise on quality.